- Ensure
that your Terms and Conditions of Website use, Terms and Conditions of
Trade (Goods/Services), Privacy Policy and Cookies Policy are brought to
the attention of your website users on your landing page.
- Customers
should be required to click on a button to confirm acceptance of all Terms
and Conditions of Trade before they can place orders.
- Always
include a Copyright Notice on your website.
- Consider registering
any company name / business name and any logos or devices used for
marketing as trade marks so that no one can copy them.
- Consider
registering domain names you may wish to use in the future for your online
trading.
- Web
Transactions must comply with the Distance Selling Regulations therefore
you must provide as a minimum –
- Information about the supplier and the goods/services should be supplied to the Customer in good time before contract is concluded.
- Notification of right to cancel goods/services within 7 working days with full refund.
- Check that your returns policy complies with the regulations.
- If
you are trading using a website with restricted access to password users
then consider how you will handle this data to avoid any data protection
and liability issues.
- If
you are trading wider than the UK, consider whether your website complies
with foreign regulations e.g. advertising, financial services regulation,
purchases of goods/services.
Consult with lawyers in any relevant countries.
- If
you are taking payment using merchant services (i.e. credit card and other
payments on line) then you should consider fraud and fraud protection. The
banks and merchant service providers will want to see professionally
drafted terms of trade BEFORE providing you with merchant services
facilities account.
By Kim Highley of Virtuoso Legal
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